Product Inquiry for Magento 2

Product Inquiry for Magento 2

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Compatibility: CE 2.0, 2.1, 2.2, 2.3, 2.4 EE 2.0, 2.1, 2.2, 2.3, 2.4
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Product Inquiry for Magento 2

|Extension version: 2.3.10

Help store owner to increase more sales by clearing customers product related doubts and questions quickly.

  • Enable inquiry to all products, categories or per a single product and category. All product type supported. Available on the catalog search page
  • Inquiry form in the popup, for a quick inquiry submission
  • Inquiry form on the new page, up to 4 layout pages available to display the inquiry form in the new page
  • Optional fields in the inquiry form, such as product name, product image, product SKU, telephone, attachment, and subject
  • Additional fields in the inquiry form, up to 4 additional fields available with text, checkbox, and text area types
  • Email notifications, get notified via email whenever customer submit a new inquiry. Autorespond email, when an inquiry is submitted
  • Responsive for mobile devices, work great on any device type
  • Manage all inquiries from the admin panel, multi-stores supported
 Live Demos
compatibility СE 2.0.x - 2.4.x; EE 2.0.x - 2.4.x
Comes With
During the specified period you will get any extension free support service. Further support renewals (optional) will cost you 70% less.
  • 1-year Free Support
  • Free Lifetime Updates
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Composer Installation





Product Inquiry On Pages

Inquiry In Product, Category and Catalog search Pages

If customers are satisfied with getting their questions answered and cleared out the doubts about the product, its services, utility or functionality then they won't hesitate to purchase the product.

With the product inquiry extension you can :

  • Allow customers to ask questions about the products before purchase and clear any product related doubts
  • Enable product inquiry in all products or per single product, simple, downloadable, virtual, configurable, bundle, and grouped product type supported
  • Enable product inquiry per category or to all categories, allowing customers and visitors to submit inquiries right from the category. The inquiry is also available on catalog search result page
  • Define ( from the admin panel) the message shown after the inquiry is submitted successfully in the frontend.
  • Define inquiry link text, text color and background color from the admin panel

Form & reCAPTCHA

Additionally, you can:

  • Display inquiry form in Popup, for a quick inquiry submission
  • Display inquiry form on the new page, choose from 4 layout type to display inquiry form, empty, 1 column, two columns with left bar or 2 columns with right bar layout
  • Display product image, product SKU and product name on the form
  • Optionally display telephone, attachment and subject field on the form
  • Allow customers to attach any file to the inquiry. All file formats supported.
  • Enable additional fields in the form, up to 4 additional fields available to get more information from customers. Text, checkbox and text area field type supported. Define each field label from the admin panel
  • Enable Google reCAPTCHA to avoid bot inquiries; this feature will protect your website from spam and abuse while letting real people pass through with ease

Email Notifications

The Notification feature will let you receive instant e-mail notification for all inquiries submitted by customers and potential clients.

The product inquiry extension enables you to :

  • Get notified by email when customer or visitor submit inquiries to your store;
  • Send an auto-response message to the customer after an inquiry is submitted;
  • Set email notifications options such as Email, Bcc Email, Sender Name, and Sender Email;
  • Set more than one email id as Bcc Email;
  • Receive notifications immediately when inquiries are submitted from customers through Inquiry Form;
  • Receive notifications along with details like Name, Email, Telephone, Product Name, Product SKU, Store View, Message, Status and more;

On top of that, the product inquiry extension comes with a ready to use email templates which you can easily customize to fit your need.

Configure product inquiry and Manage Inquiries in the admin panel

Configure the extension

The product inquiry extension allows you to configure the extension and manage inquiries from the admin side, 

You can control each functionality from the admin panel :

  • Enable product inquiry per product or to all products
  • Enable product inquiry in the category and catalog search pages
  • Define product inquiry link text to display in the storefront. e.g., "Inquiry" or "Ask Question"
  • Choose the form type to show the inquiry form. Popup or New page
  • Define the title to display in the product inquiry form
  • Define the message to display after the inquiry is successfully submitted
  • Show or hide product image, product SKU, product name, attachment, telephone and subject field in the form

Additional settings and manage inquiries

Additionally, you can:

  • Enable additional fields in the inquiry form, choose the field type (text, checkbox or text area) and define the field label
  • Enable or disable Google reCAPTCHA in the inquiry form to project against spam and abuse
  • Enable or disable email notifications and set email notification template, admin email id, bcc admin email id, sender name, and email.
  • Choose the product inquiry text and background color
  • Manage product inquires from the grid. Clear admin interface
  • Add, edit and view any product inquiry data ( name, email, telephone, message, attachment, status, product details, additional info, etc. )
  • Mass change inquiry status (New, Processing and Completed) and mass delete inquiry from the grid

Responsive for mobile devices and multi-store

Have a few languages or websites? The multi-store feature on product inquiry helps you configure the extension and manage all inquiries per stores.

The mobile-friendly design will allow users to easily submit an inquiry on any device and screen types.

The product inquiry extension :

  • Work great regardless of the type of screen and device used to view your store
  • Allow configuring the product inquiry extension per website, stores or store view
  • Allow managing product inquiries per website or store

Frequently Asked Questions


Yes. Ulmod extensions are 100% open source. You can freely customize it to enhance magento functionality or meet your needs.

You can pay for our extensions in any convenient way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed.

Our License Certificate is valid for 1 live Magento installation and unlimited test/dev Magento installations. No license key required.
Extension is not domain related, but installation related. If you run several domains on the same live instance of Magento, you can use one extension license. However if you run each website on a new live installation of Magento, you need separate license for each of them.
The full end-user license agreement is located here:

Yes, you can install any Ulmod extension on a test/dev site and configure all the settings there before doing it on your live store.

Each Ulmod extension pack includes module files, an installation guide and a user guide.

Ulmod extensions are easy to install. You can install the extension using composer or package upload.

Please check the complete installation guide here.

Still unsure? Have complicated configurations or a lot of modules? We can offer professional installation service as well! Please includes the "Professional Installation"service option while ordering or check our professional installation service.

Absolutely. Ulmod provides a 30-day money back guarantee. Please make sure to read our refund policy here

Reasons to Choose Our Magento 2 Extensions


Quality Code

Our extensions are build according to Magento standards and passed the Magento Extension Quality Program checker

Composer Installation

Our extensions come with composer installation, the most effective way to install extensions, and easily keep you up to date

Attractive Discounts

We offer various discounts for all our extensions, you can save more on buying our products and enhance your eCommerce store

Constant Improvements

We constantly add new features to all our extensions and interested to implement your suggested features

Money Back Guarantee

We provide 30-day money back guarantee for all our extensions. Your money remains safe with us.


Our Magento 2 extensions are mobile-friendly and, easy to install, configure, use, customize

One year Free support

We look after your needs regarding support issues and offer a full year of troubleshooting support and bug fixes for free

Free Lifetime Update

Once you buy from us you become part of our family with the benefits of free lifetime extension upgrades and improvements

Customers Satisfaction

Your satisfaction and loyalty are our major priorities. We are committed to a full understanding of your needs and meeting your expectations

100% Open Source

Our Magento 2 extensions are 100% open source and unencrypted, you can customize our extensions according to your needs and requirements

Extensive Documentation

All our extensions are well documented and come with a clean user guide with examples. The Frequently Asked Question section is also available

Outstanding Support

We will not leave you after your purchase, we will support you for a long time. Our team provides expert product support and troubleshooting

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Product Changelog


Version 2.2.10 (Oct 26, 2020)


  • - ability to show/hide product image, name, and sku on form page
  • - minor improvements

Version 2.2.9 (Aug 22, 2020)


  • - Compatibility with Magento 2.4

Version 2.3.6 (June 12, 2020)


  • - Improvements

Version 2.3.4 (Jan 27, 2020)


  • - Added missing dependencies

Version 2.3.3 (Nov 20, 2019)


  • - Minor bug

Version 2.3.2 (June 25, 2019)


  • - Minor bug

Version 2.3.0 (Apr 26, 2019)


  • - Ability to show/hide product image, name, and sku on Pop-up form
  • - Autoresponder

Version 2.2.4 (Mar 25, 2019)


  • - Improvements

Version 2.2.3 (Dec 20, 2018)


  • - Compatibility with Magento 2.3.x
  • - Improvements


  • - Minor bug on rendering product attribute on Magento 2.2.x

Version 2.2.2 (Sep 12, 2018)


  • - Added attachments file format support to ANY
  • - Added additional fields on email templates


  • - Can not mass delete items and change items status from grid on Magento 2.1.x

Version 2.2.1 (Aug 10, 2018)


  • - Minor improvements

Version 2.2.0 (Aug 02, 2018)


  • - Added the ability to enable "Product inquiry" per categories

Version 2.1.5 (July 19, 2018)


  • - Unable to unserialize value on email template
  • - Current page var missed on the email template

Version 2.1.4 (July 12, 2018)


  • - Validation error on Magento 2.2.5

Version 2.1.3 (July 04, 2018)


  • - modal footer hidden

Version 2.1.2 (June 26, 2018)


  • - Minor XML layout issue

Version 2.1.1 (June 25, 2018)


  • - Minor js conflict

Version 2.1.0 (June 04, 2018)


  • - Added 4 extra fields with field types: text, checkbox, texarea
  • - Added ability to enable product inquiry on category and catalogsearch pages
  • - Added options to show/hide attachments, subject and telephone fields in the form
  • - ReCaptcha updated
  • - Admin interface updated

Version 2.0.6(March 01, 2018)


  • - Minor fixes.

Version 2.0.5 (Jan 04, 2018)


  • - Minor bug fixes.

Version 2.0.4 (Dec 22, 2017)


  • - Code refactoring

Version 2.0.3 (Dec 05, 2017)


  • - Compatibility with Magento 2.2.x

Version 2.0.2 (July 06, 2017)


  • - Code refactoring
  • - Added modal widget for popup form.
  • - Added enable/disable extension option from admin panel
  • - Admin UX updated.
  • - Escape output added in the template file.


  • - reCAPTCHA didn't show in Pop up form type.
  • - Bug on submit form fixed.
  • - Bug on product type downloadedable and configurable fixed.

Version 2.0.1 (May 05, 2017)


  • - Code refactoring
  • - Compatibility with Magento 2.1.x


  • - Minor bug fixes and stability improvements.
  • - ACL fixes.

Version 2.0.0 (March 07, 2017)

Initial release

  • - Initial release.