FAQ for Magento 2

FAQ for Magento 2

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  • Community Edition: 2.0.x - 2.2.x
  • Enterprise Edition: 2.0.x - 2.2.x

FAQ for Magento 2


Create a separate SEO friendly FAQ page to help your customers find detailed answers to their questions. Categorize the FAQ articles in various topics, so that customers can quickly find relevant articles.

  • Create unlimited FAQ categories and articles. View the answers under each question with expand/collapse feature. Powerful search tool based on content and keyword
  • FAQ widgets such as categories and RSS feed in a sticky sidebar. Insert recent faqs widget on any pages and positions
  • SEO optimized such as permalinks, urls, meta data(title, description and keyword) and rss feed for better content visibility
  • Ask question form & email notifications allow customers to ask question if they didn't found answers to their questions. Admins will be notify by email on any question asked
  • Easily manage FAQ articles & categories and questions asked in admin panel
  • Responsive for mobile devices and multi-store supported.
  •   Admin Demo: UMFaqs / UMFaqs_3
compatibility СE 2.0.x - 2.2.x; EE 2.0.x - 2.2.x
Comes With
During the specified period you will get any extension free support service. Further support renewals (optional) will cost you 70% less.
  • 1-year Free Support
  • Free Lifetime Updates

30 days money back

1-year Free Support

Free Lifetime Update





FAQ articles and categories

FAQ article

Create unlimited and awesome FAQ articles and assign them to a separate categories. The FAQ extension for Magento 2 allows you to :

  • Create unlimited articles to help your customers find detailed answers to their questions.
  • Order article based on their priority or customer's purchasing process.
  • Asign article to one or more store view and categories
  • Define article title, short answer(for list page) and full answer (for view or detail page)
  • Define article author (name & profile), url key , meta data (title, description and keyword) for SEO-friendly
  • View answer with the expand/ collapse feature on list page. This make your FAQ page look more neat and clean and get relevant answer quickly without going through different pages & waiting for the pages to reload.
  • View a full answer to their questions on a dedicated detail page
  • Search through all questions & answers content by entering keyword into search bar. powerful search tool with exact results
  • Search for a topic or question, rather than writing a whole email to the support team.

On top of that, increase your credibility by solving customer queries quickly and provide informative & relevant FAQ articles.


With the FAQ extension for Magento 2 you can:

  • Create multi-Level FAQ categories to categorize your articles for easy navigation
  • Order categories based on their priority or customer's purchasing process.
  • Choose the parent category (if you need) and set the common position
  • Define category url key, meta data (title, description and keyword) for SEO-friendly

Faqs widgets (sidebar)

Widgets allow displaying customers interesting and useful information about your faqs. Insert different widget blocks on the faq pages. The widget feature in FAQ enables you to :

  • Use categories widget, to categorize your article for easy navigation
  • Use RSS (Rich Site Summary) feed widget to publish frequently updated FAQ article information. This help your site ranking
  • Set widget position (categories and rss) in sidebar
  • Insert recent FAQ widget on any pages and positions. Awesome functionality which helps store owners improve the storefront functionality

On top of that, with the sticky sidebar feature, categories and rss will remain permanently seen and at customer's hand on page scroll.

SEO optimized

Properly optimized FAQ can get your site higher in search results and lead more potential customers. SEO optimized will increase your FAQ content visibility in search engines and at higher positions.

The SEO-optimized feature enables you to:

  • Add meta data (title, description and keyword) per FAQ article and category
  • Add SEO-friendly url per FAQ article and category or auto generate url key
  • Add SEO-friendly permalinks to your FAQ. eg default: mystore.com/{faqs_route}/{faq_route}/faq-title/ or short: mystore.com/{faqs_route}/faq-title/
  • Use RSS (Rich Site Summary) feed to increase your site raking by publishing the frequently updated FAQ article information.
  • Display social media sharing buttons(facebook, twitter, pinterest and more) on your on FAQ detail page, this increase leads traffic to your website!

Ask question & Email notifications

Allows customers to ask question if they didn't found relevant answer to their questions. You can edit question and change status right in the backend of your store as well as be alerted by email about every new question.

With the FAQ extension for Magento 2 you can :

  • Enable "Ask a question" feature on both FAQ list and view page.
  • Proceed and answer question from the admin panel
  • Enable new question notifications for admin users
  • Set admin email id, bcc email id, email sender name & email, success & error message to show after submitted question
  • Add customer questions along with the admin answer to the FAQ page
  • Customize email notification template to fit your needs

Easily configure and manage FAQ article, categories and questions asked in admin side

You can configure Magento 2 Faqs extension and Manage each FAQ article, category or question in admin panel.

The FAQ extension enables you to :

  • Define question, short answer, answer and meta data (title, description and keyword) for SEO-friendly
  • Easily configure FAQ and and view page, widgets(for sidebar and any pages), permalinks, social sharing.
  • Set number of FAQ article to display in list page
  • Enable ask question notification feature. to receive any new question asked in storefront by email
  • Add, edit or delete any FAQ article, category and questions asked by users
  • Mass enable, disable and delete FAQ article, category and questions from grid
  • Mass change status( pending, completed, reject) of any question asked in storefront

Responsive for mobile devices and Multi-Store

Have a few languages or websites? the multi-store feature helps you write FAQ articles and categories on any one available on your store. The responsive design adjusted based on the current screen width, allow customers to read your FAQ article and topic on any mobile devices type.

The FAQ extension for Magento 2 :

  • Provide you with responsive and touch optimized for great tablets and mobile experience
  • Lets store visitors read FAQ article on all types of gadgets
  • Enables you to show FAQ article and categories per website or store
  • Enables you to set any questions asked in storefront per website or store

Frequently Asked Questions


Yes. Ulmod extensions are 100% open source. You can freely customize it to enhance magento functionality or meet your needs.

You can pay for our extensions in any convenient way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed.

Our License Certificate is valid for 1 live Magento installation and unlimited test Magento installations. No license key required.
Extension is not domain related, but installation related. If you run several domains on the same live instance of Magento, you can use one extension license. However if you run each website on a new live installation of Magento, you need separate license for each of them.
The full end-user license agreement is located here: https://ulmod.com/license-agreement.html

Yes, you can install any Ulmod extension on a test/dev site and configure all the settings there before doing it on your live store.

Each Ulmod extension pack includes module files, an installation guide and a user guide.

Ulmod extensions are easy to install. All you need is to have FTP/SSH access details, and follow these steps to complete.

1. Upload the code

2. Enable the module: 

- Log into the Magento server (or switch to) as a user, who has permissions to write to the Magento file system.
- Go to your Magento install dir , cd you Magento install dir
- Run this command to enable module : php bin/magento module:enable Ulmod_ModuleName

3. And finally, update the database, flush cache and deploy static content:

php bin/magento setup:upgrade
php bin/magento cache:flush
php bin/magento setup:static-content:deploy

Please check the full extensions installation guide in your extension pack.

Still unsure? Have complicated configurations or a lot of modules? We can offer professional installation service as well! Check our professional installation service.

Absolutely. Ulmod provides a 30-day money back guarantee. No risks for you.

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Product Changelog


Version 2.0.4(Dec 22, 2017)


  • - Compatibility with Magento 2.2.x

Version 2.0.3(June 22, 2017)


  • - Stability and speed improvements
  • - Code refactoring

Version 2.0.2 (May 31, 2017)


  • - Option to Enable/Disable the extension in admin panel.
  • - Sticky sidebar js lib.
  • - Admin panel settings.
  • - en_US translation file
  • - Speed improvements.


  • - Minor css bug fixes.
  • - Fix feed url.

Version 2.0.1 (May 05, 2017)


  • - Minor bug fixes.

Version 2.0.0 (Jan 20, 2017)

Initial release

  • - Initial release.